Privacy Policy

Privacy Policy

Effective date: September 5, 2026

Willett Enterprises, LLC (“Willett Enterprises,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information associated with janellewillett.com and our proofreading, copyediting, virtual assistance, and related freelance services.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Your name;

  • Your email address;

  • Your telephone number, if provided;

  • Your business or organization name;

  • Information included in a website contact form or email;

  • Documents, manuscripts, and other files sent for evaluation or editing;

  • Project requirements, correspondence, feedback, and related records; and

  • Billing information needed to prepare estimates and invoices.

Please do not send highly sensitive personal information—such as Social Security numbers, medical records, financial-account credentials, or government identification—unless we have specifically agreed that it is necessary and established an appropriate method for handling it.

Payment Information

Invoices and online payments are handled through QuickBooks Online and its supported payment providers. Depending on the payment method you choose, your transaction may also involve a credit-card processor, financial institution, Venmo, or PayPal.

We do not directly receive or store complete credit-card or bank-account credentials entered through these payment services. Those providers collect and process payment information according to their own privacy policies and terms.

Information Collected Automatically

Our website host, SiteGround, and the website’s underlying software may automatically collect limited technical information needed to operate and secure the website, such as:

  • Internet Protocol address;

  • Browser and device type;

  • Date and time of access;

  • Pages requested;

  • Referring website; and

  • Security and diagnostic information.

We do not currently use a separate visitor-analytics service or collect email addresses for a marketing newsletter.

The website may use cookies or similar technologies that are necessary for basic operation, security, or form functionality. Your browser may allow you to block or delete cookies, although doing so may affect certain website features.

2. How We Use Information

We may use collected information to:

  • Respond to questions and service inquiries;

  • Evaluate potential projects;

  • Prepare estimates, proposals, agreements, and invoices;

  • Provide proofreading, copy-editing, virtual-assistance, and related services;

  • Communicate about current or potential projects;

  • Maintain business and tax records;

  • Process and document payments;

  • Protect the website and business against misuse or fraud;

  • Comply with legal obligations; and

  • Establish, exercise, or defend legal rights.

We do not submit client documents or their contents to generative artificial-intelligence services as part of our standard proofreading or copy-editing process.

3. How We Share Information

We do not sell or rent personal information.

We may share limited information when reasonably necessary with:

  • Website-hosting and technology providers, including SiteGround;

  • Email and internet-service providers;

  • QuickBooks Online and payment-processing providers;

  • Accountants, attorneys, insurers, or other professional advisers;

  • Contractors or service providers assisting with an authorized project, subject to appropriate confidentiality expectations;

  • Government agencies, courts, or other parties when required by law; or

  • A successor or purchaser if the business is involved in a merger, sale, or transfer.

We may also share information with your consent or at your direction.

4. Client Documents and Confidentiality

Client documents may be received as email attachments and stored in email, local computer systems, or secure business storage as reasonably necessary to evaluate and complete a project.

We take reasonable administrative and technical precautions to protect client materials. However, no email, storage system, website, or internet transmission can be guaranteed to be completely secure.

Clients should notify us before sending documents containing unusually sensitive, regulated, or confidential information so that appropriate arrangements can be discussed.

5. Data Retention

We retain personal information, correspondence, client documents, and business records only for as long as reasonably necessary to:

  • Provide services and communicate with clients;

  • Maintain appropriate project and business records;

  • Satisfy tax, accounting, insurance, or legal obligations;

  • Resolve disputes; or

  • Enforce agreements.

Retention periods may differ depending on the type of information and the reason it was collected. When information is no longer reasonably needed, we may delete, securely destroy, or anonymize it.

6. Your Choices and Requests

You may contact us to:

  • Ask what personal information we maintain about you;

  • Request a correction to inaccurate contact information;

  • Request deletion of information that we are not legally or contractually required to retain; or

  • Ask questions about how your information is handled.

We will evaluate requests in accordance with applicable law. We may need to verify your identity before fulfilling a request.

To make a privacy request, email jwillettreads@gmail.com.

7. Email Communications

We may email you in response to an inquiry or in connection with a current or potential project. We do not currently operate a marketing newsletter.

If we begin sending promotional emails in the future, we will update this policy as appropriate and provide a way to unsubscribe.

8. Children’s Privacy

This website and our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the website.

If you believe a child has provided personal information to us, please contact us so we can review and, when appropriate, delete it.

9. Third-Party Websites and Services

Links to third-party websites and the use of third-party services are governed by those parties’ own privacy policies. We encourage you to review their policies before providing personal information.

We are not responsible for the privacy or security practices of third parties.

10. United States Operations

Willett Enterprises, LLC currently provides services to clients located in the United States. Information is processed and stored in the United States or in locations used by our service providers.

11. Changes to This Policy

We may update this Privacy Policy when our services, website practices, or legal obligations change. The revised policy will be posted on this page with an updated effective date.

12. Contact Us

Questions or requests concerning this Privacy Policy may be sent to:

Willett Enterprises, LLC Email: jwillettreads@gmail.com Website: janellewillett.com